0.6FTE
Non-exempt
The Nursing Clinical Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:
Administrative:
- Provides leadership support to nurse manager for unit daily management and program management.
- Monitors nursing staffing, operational and care needs, to assure resources available to provide quality patient care, within a specified shift or time frame.
- Maintains unit safe staffing levels through just in time recruitment.
- Assists nursing manager with direct supervision of nursing staff, including scheduling and evaluations.
- Assists with interviews for positions in the nursing department in conjunction with Human Resources.
- Provides staff feedback & competency assessments on an annual basis to nursing manager.
- Ensures employees adherence to standards of performance.
- Provides feedback to employees regarding performance of job duties or adherence to standards of conducts and initiates formal counseling action under the nurse managers oversight when necessary.
- Develops implements and upholds department and organization policies and procedures.
- Recommends changes to policies and procedures to the nursing manager, when appropriate.
- Assists nursing manager with monitoring staff overtime and supports fiscal budget controls on an ongoing basis.
- Provides input to nursing manager in devising an appropriate budget, according to the organizations strategic objectives.
- Accountable for daily charges, meeting NHPPD, expense control and other budget goals.
- Uses effective service recovery skills to solve problems or service breakdowns when they occur.
- Carries out other duties and special assignments as delegated.
Patient Care/Clinical Practice:
- Educates trains and supports staff on necessary procedures, changes and operational issues to assure quality care delivery and policy adherence, as appropriate.
- Assists nursing manager with staff compliance with mandatory education and training requirements, as appropriate.
- Demonstrates proficiency as a staff nurse and serves as a role model and resource to staff.
Regulatory and Quality Improvement:
- Supports and coordinates performance improvement activities for assigned staff.
- Participates, or designates appropriate staff to participate, on process improvement teams.
- Participates in system and local quality improvement goals.
- Displays knowledge of PI process.
- Collects, analyzes and organizes patient care data for the unit.
- Assists manager that staff are following regulatory standards.
- Is a unit leader and is accountable for hardwiring evidence based and unit specific tactics for patient satisfaction (i.e. Hourly Rounding, bedside shift report, discharge calls, and AIDET.)
- Monitors for improvement of chart audit findings at employee level and provides follow-up.
Human Resources Management:
- With the support of and in coordination with the Human Resources and Organization Development function, maintains positive personnel relations and strives to make Marianjoy an employer of choice by ensuring that employee questions and concerns are addressed responsively.
- Ensures compliance with laws and regulations and adherence to HR policies and procedures.
- Assists nursing manager that performance management programs for staff and physicians are effectively administered and that all staff receives on-going feedback on job performance, competencies, values-based behaviors and developmental needs during shift.
Compliance and Privacy:
- Ensures that policies and procedures of Marianjoy and NMHC regarding corporate compliance and privacy of patient and associate information are observed.
- Personally, models professional confidentiality and discretion in all communications and exchanges of information.
Values and Leadership Competencies:
- Adheres to standards consistent with Marianjoy's mission, vision and values.
- Demonstrates a visible working style, acts in a manner that is consistent with and shows commitment to the values and leadership competencies.
Communication and Collaboration/Teamwork:
- Demonstrates teamwork by helping co-workers within and across departments.
- Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
- Demonstrates effective oral, written, and listening skills with staff, physicians, patients and families.
- Keeps all appropriate parties informed a timely manner and understands "chain of command" accountability.
- Completes leader rounding on assigned staff routinely and consistently.
- Provides input to and may assist with organization of staff meetings.
- Conducts staff huddles on shift.
- Collaborates with educator and manager to ensure appropriate and complete orientation of new staff.
- Identifies appropriate preceptor and assigns schedule to new staff.
- Participates in unit and PCS based teams, work groups and/or committees or shared governance councils.
- Demonstrates willingness to give 100% and voluntarily assists others.
- Keeps staff on shift informed of unit initiatives and incorporates outcomes of the team/committees work into practice.