Plan, organize, and manage daily and seasonal entertainment programs, shows, and special events
Oversee the execution of live performances, themed events, and community-style activities
Establish entertainment schedules, staffing plans, and operational procedures
Coordinate closely with AV, technical teams, performers, and external contractors to ensure seamless event delivery
Supervise entertainment staff, performers, and contracted instructors; provide training, guidance, and performance feedback
Participate in recruitment, onboarding, training, and disciplinary processes for entertainment team members
Ensure high standards of guest interaction, engagement, and satisfaction at all entertainment venues
Manage sound checks, rehearsals, stage readiness, and show quality control
Support the preparation of entertainment marketing materials, schedules, and program information
Maintain accurate records, reports, contracts, and documentation related to entertainment operations
Assist in budget planning, cost control, and monitoring of entertainment-related expenses
Prepare purchase requisitions and manage supplies and equipment
Stay up to date with entertainment trends and guest preferences to continuously enhance programming
Ensure compliance with company policies, health & safety standards, and hygiene regulations
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