The Revenue Cycle Senior Analyst reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:
- This role is an operational and technical analyst, supporting the revenue cycle functions of Northwestern Medicine.
- The Revenue Cycle Senior Analyst position will partner with hospital and professional billing business owners across the revenue cycle to identify and analyze the root cause of user and system issues, develop efficient workflows, and implement technology solutions within the revenue cycle's operating systems.
- Documentation of policies, procedures, and subsequent workflows/issue resolution
- Historical data extraction for risk, trending, and forecasting analysis Quality and productivity metrics for internal & vendor assessment
- Liaison between revenue cycle operations, IT, finance, and various Northwestern Medicine departments.
- Determine opportunities for process and metric improvement via workflow improvement, automation, or increased workflow efficiency.
- Implement strategic changes to revenue cycle systems and operational workflows to affect metric driven change for health network.
- Analyze enterprise-wide data and provide explanations and recommendations to executive team.
- Independently lead revenue cycle change initiatives, including but not limited to, overseeing team members, compiling and executing workplans, and reporting progress and results.
- Coach junior colleagues for advanced skillsets, especially in data management, process improvement, and system capabilities and configurations.