Job Summary
The Accounts Payable Vendor Relations, Statement- Specialist serves as the primary point of contact for major inventory suppliers, managing monthly account reconciliations, supplier communications, and resolution of open issues or disputes. This role collaborates with suppliers and internal cross-functional teams to resolve discrepancies, reconcile accounts, and improve invoice processing efficiency. The specialist delivers high-quality customer service while ensuring compliance with company policies and accounting standards.
Responsibilities
- Responsible for reviewing and reconciling supplier monthly statements
- Main point of contact for AP issues from major inventory suppliers
- Responsible for building and maintaining effective relationships with supplier account representatives and internal business partners
- Responsible for scheduling, conducting and leading monthly conference calls with suppliers to review account status, aged balances and outstanding issues
- Ensure consistent and timely communication with suppliers between conference calls
- Maintain current and accurate records of open statement items in PeopleSoft Statement database
- Research & Resolve invoice discrepancies, issues & unapplied credits, utilizing internal systems including EDI, JD Edwards, Kofax Total Agility & Peoplesoft
- Analyze root cause and communicate with suppliers regarding past due invoices, disputes and billing or process inefficiencies
- Review and resolve documents promptly within the assigned workflow software (Ricoh KTA)
- Create, provide and review monthly reporting timely with suppliers and leadership consistently
- Create correction memos when needed
- Build strong partnerships and collaborate with internal and external departments to resolve issues timely
- Responds to inquiries and provides excellent customer service to internal customers
- Additional tasks and projects assigned by Management
Qualifications
- Excellent research and resolution skills
- Excellent analytical, problem solving and decision-making skills
- High degree of accuracy and attention to detail
- Excellent organizational and follow-up skills
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills with a customer-focused approach
- Exceptional oral and written communication and customer service skills
- Self-motivated; able to effectively prioritize tasks and organize schedule
- Ability to work on multiple assignments with competing priorities
- Self-starter, able to work in fast paced environment
- Strong work ethic and self-motivation skills
- Results driven
- Team Player
- Positive Attitude
- Conflict Management Skills
- High School graduate or higher
Preferred Qualifications
- 2+ years’ experience with high volume Accounts Payable Inventory 3-Way Match environment preferred
- Knowledge of basic AP and Accounting Principles
- JD Edwards and PeopleSoft experience preferred
- Advanced Excel knowledge preferred
Physical Demands / Working Environment
- Primarily performed in a professional, climate-controlled office setting, with occasional field responsibilities.
- Position requires working on-site in the office four (4) days per week. The fifth workday may be performed remotely, subject to business needs and manager approval.
- Prolonged sitting (7–8 hours daily) with frequent computer and 10-key use.
- Occasional standing, walking, bending, and lifting of light objects up to 25 pounds.
- Continuous close vision required for detailed financial data; adequate hearing for phone and virtual communication.
- Requires sustained concentration, attention to detail, and ability to manage multiple deadlines.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.