Supervise and coordinate the activities of production team members engaged in pizza dough production. Effectively maximize production yield and minimize production waste. Monitor and manage all aspects of production operations by established company/industry standards and procedures. Ensure team members are trained in food safety and other job duties to maintain consistency throughout the production and dough handling process. Must have a comfort level working in a diverse, fast-paced environment.
Schedule: Monday-Friday; 8am-5pm (hours may vary based business needs)
Compensation: $105,000 - $115,000 per year + 15% Team Achievement Bonus
RESPONSIBILITIES AND DUTIES
Manage Production and Sanitation Area
- Develop production/operational goals based on actual and projected customer needs and investigate any cause and possible solutions to any problems reflected in the metrics
- Complete daily production statistical reports including, pounds per labor hour, overtime, trays per hour, total trays, and total hours used, and manage weekly schedule
- Ensure GMPs (Good Manufacturing Practices) are being followed and team members are wearing PPE when handling the product
- Ensure team members are receiving proper training on dough production, proofing, temperature checks, checking dough ball weights, performing test bakes, and maintaining a dough library for every single day of production and using it as a reference for dough complaints
- Interface with vendors and be responsible for collecting, recording, and reporting operational data
- Maintain a safe and positive work environment in compliance with OSHA, company standards, and local, state, and federal requirements. As the equipment is added or modified, review it is ergonomically suitable for all TMs and proper L.O.T.O procedures are outlined and implemented
- Ensure standardization of dough formula and make changes when instructed by QC
- Order production supplies, flour, and sanitation materials
- Monitor and verify that Solo Chain and production ingredients are correct. Remove spoiled dough from Solo Chain and receive production raw ingredients into the system
- Assist with the troubleshooting of dough issues that occur in the marketplace and periodically visit stores to check the quality of products
- Conduct required test bakes per period and enter them in the Portal
- Maintain cost controls and prepare a budget for the Director
- Continually inspect the production area to verify that everything is operating correctly. Submit work orders to maintenance for repairs and/or modifications needed on the equipment or safety related.
- Strategize and implement new ideas to improve manufacturing efficiency and, at the same time, watch out for the safety and well-being of the TMs
- Coordinate with other departments to achieve common goals and objectives
- Facilitate dough management classes for franchisees
- Coordinate with chemical vendors to ensure all correct chemicals are on-site
- Coordinate with oil and flour mill vendors to schedule loads to be delivered to the site
Manage Production & Sanitation Team Members
- Assign job tasks according to the production schedule
- Coach team members who are not meeting their performance goals, reward team members for good performance, complete performance appraisals on team members
- Ensure CCP (Critical Control Point) specific training is provided to the team members performing the metal detector checks
- Follow progressive discipline according to guidelines with TMs not meeting expectations
- Facilitate a five-minute team member meeting daily to keep the team members informed of safety precautions, performance, policies, etc.
- Recruit, interview, hire, and train all new team members in various pieces of training, including safety and minimizing team member turnover.
- Ensure safety procedures are being observed and safety tests are completed promptly.
- As needed, fill in as a production team member and perform tasks necessary to meet production goals (time spent in these activities does not exceed 15% of work time)
- Responsible for dough safety and dough quality - maintain dough certification
- Attend Leadership & Development training sessions
- Perform other duties as assigned by the Manager and/or Director.