We are seeking a dedicated and compassionate Care Coordinator to join our dynamic team in Hayling Island, United Kingdom. In this fast-paced role, you'll be at the heart of delivering meaningful care that genuinely transforms our clients' lives. You'll work collaboratively across a busy, purposeful environment where your decisions and actions directly impact the wellbeing of the people we support.
**Key Responsibilities:** - Coordinate and optimise care plans in real-time, working closely with families, care staff, and healthcare providers to ensure clients receive seamless, person-centred support - Proactively monitor and adjust care plans to deliver optimal client outcomes, taking ownership of continuous improvement
- Maintain meticulous, up-to-date client records and care documentation, ensuring accuracy and compliance at all times - Collaborate dynamically with the Care Manager and wider team to identify and address emerging client needs and concerns - Respond swiftly to schedule changes and communicate effectively with all relevant parties, keeping the care delivery running smoothly
- Manage administrative tasks with precision, including data entry and report generation, supporting the broader care mission - Provide professional and friendly telephone support, often being the first point of contact for clients and families - Contribute to the On Call rota as required, ensuring continuity of care during critical moments
- Champion compliance with healthcare regulations and company policies, safeguarding the people we serve - Actively participate in team meetings and drive improvements to care delivery processes, growing your expertise alongside the team - Coordinate with local healthcare providers and community resources, building relationships that enhance client outcomes