Ensure all relevant SOP’s are adhered to, to ensure consistent levels of services are maintained at all times.
Due to the nature of our business, to understand that work schedules and demands of the position may vary from time to time.
To have knowledge of resort/restaurant promotions/opening hours/services offered.
To have knowledge of room types and locations within the resort.
Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
Reporting for duty on time and based on the daily schedule.
Monitoring and recording of guests who enter and utilize the outlet.
Assisting the guest at their tables and offering them drinks and cold towel
Taking good care of the guest and being sure to maintain the cleanliness of their table.
Heartist responsibilities include washing of cutleries, glasses and plates/cups.
Responsible for breaking down of the snacks buffet in the bar area.
Responsible to keep the outlet clean, tide and organize at all time
Be always visible and proactively anticipate guest needs
To carry out any other reasonable duties and responsibilities as assigned.

Hostess - Russian Speaker