The primary objective of this position is to define/ execute customer strategy incl acquisition, oversee the overall program management there by contributing to the Long term Profitable growth of business with defined customer account.
- Sales :
- Define the acquisition strategy, liaison with the customer for Preselling, RFQ, quotation, negotiation and contracting for system and development agreement for new projects.
- Program Management :
- Supervise the KPIs (Time, Spec, Cost, Budget and Profit)
- Manage escalations for all projects
- Assess the project acquisition reviews/quality Gates and alignment with stakeholders.
- Price Management :
- Execute contractual conditions (Forex, Raw Material reconciliations, PCR)
- Define and Execute strategy for long term sustenance of profitability (Price claims topics)
- Customer Relationship Management:
- Formulate sustainable measures for topics with areas of improvement from Customer experience index
- Co-ordinate for setting up Top management meetings involving key players and decision makers to discuss strategic topics and review critical project status
- Business Planning :
- Support market analysis and support/lead business planning
- Assimilate customer strategy & support/align Bosch strategy with focus on further business development
- Team Development :
- Develop competencies for the team considering future market requirements
- Target setting and reviewing for the team
- Identify measures to improve efficiency (digitalization, automation etc.)
- Foster Great Place To Work (GPTW) initiatives within teams
- General Management :
- Monitoring of delivery fulfilment, Field quality and Cash receivables