Supervise the daily operation of the Teens Club and ensure activities run smoothly and safely.
Plan, organize, and deliver engaging age-appropriate activities, including sports, games, creative activities, social events, and entertainment.
Ensure teenagers are properly registered and that required parent/guardian information and consent documentation is completed.
Maintain a safe, clean, organized, and welcoming Teens Club environment.
Inspect games, equipment, facilities, and activity areas to ensure they are safe and suitable for use.
Ensure all activities are conducted in accordance with Rixos policies, procedures, and safety standards.
Supervise Teens Club activities and ensure appropriate levels of supervision are maintained.
Respond appropriately to accidents, incidents, emergencies, behavioral concerns, and other unusual situations.
Complete and submit incident reports in accordance with company procedures.
Maintain professional communication with teenagers, parents/guardians, hotel guests, and colleagues.
Keep the Assistant Entertainment Manager and Team Leader informed of any important or unusual situations.
Train and guide Teens Club team members on operational, service, and safety procedures.
Support the Entertainment team with events, activities, and other hotel programs when required.
Maintain confidentiality regarding guest, family, and teenager information.
Ensure compliance with the hotel's Integrated Management System, Rixos policies, SOPs, and applicable local requirements.
Perform other reasonable duties as assigned by the Assistant Entertainment Manager or Director of Entertainment.

Teens Club Supervisor

About the role