Welcome and support guests, visitors, and staff with professionalism and genuine hospitality
Manage incoming and outbound communications using our multi-line phone system, ensuring prompt and accurate responses
Share information about our services, promotions, rates, and facility policies with clarity and enthusiasm
Coordinate guest appointments and inquiries while collaborating with internal teams to ensure seamless service delivery
Maintain accurate records through data entry, message logging, and administrative support

Guest Service Agent (Operator)