At Fairmont Ajman, exceptional service and flavours are the hallmarks of every dining experience. As Assistant Manager - Pool & Beach Bar, your leadership and passion for guest service will drive outstanding operating results – and ensure your outlet is both a preferred dining destination and workplace. Reporting to the Food & Beverage Manager, essential job functions of the Assistant Pool and Beach Manager include but are not limited to the following:
Operations & Service
- Assist in managing the daily operations of the pool and beach bar to ensure efficient and high-quality service.
- Monitor service standards and guest satisfaction, resolving issues promptly and professionally.
- Ensure cleanliness, hygiene, and safety standards are maintained across all areas.
- Support in planning and executing promotions, events, and seasonal activities to enhance guest engagement.
Team Leadership
- Supervise and motivate the team, ensuring productivity and positive morale.
- Conduct daily briefings, allocate duties, and monitor performance.
- Support recruitment, onboarding, and training of team members.
- Ensure compliance with grooming, service, and brand standards.
Guest Experience
- Build strong relationships with guests and anticipate their needs.
- Handle guest feedback and complaints, ensuring timely resolution.
- Create a welcoming and vibrant atmosphere in line with the brand image.
Financial & Commercial
- Support in achieving revenue targets through upselling and promotions.
- Monitor costs, inventory, and stock levels, reducing wastage and controlling expenses.
- Assist in preparing reports, forecasts, and budgets.
- Ensure accurate billing and adherence to cash handling procedures.
Health, Safety & Compliance
- Ensure compliance with health, safety, and food hygiene regulations.
- Maintain awareness of emergency procedures and enforce safety practices.
- Ensure alcohol service policies and legal requirements are followed.