Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.
Establish and maintain relationships with all the current and prospective customers.
Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by the hotel.
Assist the Director of Sales, ADOS & Sales Manager in the development of the Strategic Sales Plan for the segments.
Ensure to achieve objectives established in the Organization’s Strategic Plan.
Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
Update management on VIP arrivals, meet and greet accordingly.
Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
Conduct negotiations to achieve the best profit and rates for the Hotel.
Attend hotel clients and local community business events to network and maintain high visibility.
Update Director of Sales & Marketing on market trends and business leads.
Ensure to report regularly to the Director of Sales & Marketing on progress of the various activities, provide information about prospective customers, make forecasts and track current customer feedback.
Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.