The Head of Product Management LIMS/LIS Clinical Diagnostics is accountable for the end-to-end lifecycle of the IT product “LIMS/LIS – Clinical Diagnostics Europe”, from strategy and roadmap definition through delivery, adoption, and continuous improvement. The product is the main target Laboratory Information Management System (LIMS) for our Clinical Diagnostics business in Europe, as well as for other businesses worldwide.
This is a leadership role with responsibility for a team of up to six people, including Product Owners, Business Analysts, Functional Analysts, and other related profiles.
The role represents the voice of the business and its users, balancing customer value, technical feasibility, compliance, and cost efficiency.
The Head of Product Management works closely with business stakeholders and different IT roles, such as IT Architects, IT Developers, IT Deployment Managers, IT Operations Engineers, and IT Quality Managers, to ensure that the product delivers measurable value, aligns with Eurofins’ strategy, and is operated sustainably.
POSITION & OBJECTIVES:
Product Strategy & Vision
- Define and maintain the product vision, objectives, and value proposition.
- Translate business strategy into a clear product roadmap.
- Ensure alignment with enterprise architecture, security, and compliance requirements.
- Own product success metrics (value, adoption, satisfaction, cost).
Stakeholder & Business Alignment
- Act as the single point of contact for the product.
- Collect, analyze, and prioritize business needs and user feedback.
- Facilitate decision-making between business, IT, and external partners.
- Communicate roadmap, priorities, and trade-offs transparently.
Team Leadership & Product Governance
- Lead and develop a multidisciplinary team of Product Owners, Business Analysts, Functional Analysts, and related profiles.
- Provide direction, coaching, and support to ensure clear ownership and effective collaboration.
- Establish appropriate product governance, decision-making processes, and ways of working.
- Ensure consistency in product management practices across the team.
Backlog & Requirements Management
- Own and maintain the product backlog.
- Define and prioritize epics, features, and requirements based on value.
- Ensure requirements are clear, testable, and understood by delivery teams.
- Balance functional, non-functional, regulatory, and operational needs.
- Identify and document the business value of IT requirements
- Arbitrate with business sponsors the need and value of IT requirement
Delivery & Execution
- Work closely with delivery teams (internal or external) to plan and deliver increments.
- Support sprint planning, reviews, and demos as needed.
- Ensure delivered solutions meet business expectations and quality standards.
- Validate outcomes with stakeholders and users.
Lifecycle, Operations & Continuous Improvement
- Manage the product across its full lifecycle (ideation → delivery → run → retirement).
- Collaborate with support and operations to ensure stable and efficient run.
- Identify improvement opportunities based on usage data, incidents, and feedback.
- Drive continuous optimization of value, cost, and user experience.
Financial & Vendor Management
- Support forecasting and budget tracking for the product.
- Contribute to business cases and cost/benefit analyses.
- Coordinate with vendors and service providers where applicable.
Communication & Reporting
- Provide regular status updates and product reporting to stakeholders.
- Prepare dashboards on value, adoption, delivery progress, and risks.
- Lead or participate in Product Review / Steering meetings.