ROLE: L3+ Intune / Endpoint Management Administrator
REPORTING TO: ITISC FET Europe Workspace Manager
WORKING LOCATION: Coimbatore
WORK TIMING: 12PM – 9PM
OBJECTIVE:
We are seeking a highly skilled L3+ Microsoft Intune Administrator with deep technical expertise in modern cloud-based endpoint management, identity integration, and endpoint security. You will serve as the primary escalation point for complex infrastructure, deployment, and security compliance issues. You will optimize our global device fleet, manage Windows Autopilot, handle co-management setups with SCCM/MECM, and enforce robust security policies across multi-platform environments (Windows, iOS, Android)
What You’ll Do
Architecture, Configuration, & Deployment
Design, implement, and maintain enterprise-grade Microsoft Intune infrastructure and configuration profiles.
Manage end-to-end Windows Autopilot deployment profiles, zero-touch provisioning, and device lifecycle management.
Configure and administer Microsoft Entra ID (Azure AD) device registration, join states, dynamic groups, and Role-Based Access Control (RBAC).
Oversee Windows Update for Business rings, feature updates, quality updates, and compliance deadlines.
Support and manage co-management workflows bridging SCCM (MECM) and Microsoft Intune.
Plan and execute the SCCM (MECM) to Intune migration.
Application & Package Management
Package, test, and deploy enterprise applications (Win32 apps, MSI, Microsoft Store, and shell scripts/PowerShell) via Intune.
Troubleshoot complex application installation failures, dependency issues, and supersede rules across diverse endpoints.
Security, Compliance, & Monitoring
Configure and manage Endpoint Security baselines, BitLocker encryption, Firewall, Antivirus, and Attack Surface Reduction (ASR) rules.
Coordinate with compliance team for threat monitoring, vulnerability management, and automated remediation.
Administer Mobile Device Management (MDM) and Mobile Application Management (MAM) policies for corporate and BYOD environments
Advanced Troubleshooting & L3 Operations
Act as the ultimate technical escalation point for L1/L2 helpdesk teams regarding enrolment blockages, policy sync failures, and compliance errors.
Perform Root Cause Analysis (RCA) for recurring system disruptions or wide-scale deployment failures.
Automate routine administrative tasks and reporting using PowerShell and Microsoft Graph API.
What You Bring
Experience in Intune, Vuln fixing, SCCM, Patching, Packaging.
Strong troubleshooting skills, especially with Windows and M365, Intune, SCCM, Packaging, Patching.
Excellent communication skills in English
A proactive, “can-do” attitude and the ability to thrive in a fast-paced environment.
Nice to Have
Experience with Power shell scripting, Windows Server, Active Directory, or networking.
Familiarity with BMC Helix ticketing system
ITIL Foundation certification.
Knowledge of Azure.
Why Join Us?
Work in a vibrant, multicultural team in India
Be part of a company that values growth, learning, and internal mobility.
Gain exposure to a modern IT environment supporting critical business operations.
Clear path to leadership for ambitious professionals.
Personal Skills:
Team Player
Smart worker
Quick learner
Willingness to work in off business hours with On call setup in needed.
Qualification: Bachelor's degree or comparable education
Experience – 8 – 12+ Years (with 4+ years dedicated to Microsoft Intune)
PREFERED CANDIDATES:
The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working