For guests seeking rejuvenation, inspiration, and personalized attention, Fairmont Hotels & Resorts offers a curated collection of elevated spa experiences. As Spa Supervisor, your leadership and passion will inspire an engaged team of professionals dedicated to delivering exceptional service, transforming each moment into a lasting memory.
Summary of Responsibilities: Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently deliver professional, engaging, and gracious service
- Oversee day-to-day Spa operations, ensuring all service and brand standards are upheld
- Complete monthly reporting, including retail audits and performance tracking
- Support and administer payroll processing as assigned
- Ensure team members are well-trained across all Spa operations, including treatment knowledge, retail, and room readiness
- Balance operational, administrative, and colleague needs with efficiency and care
- Uphold all departmental policies, procedures, and luxury service standards
- Ensure strict adherence to all safety and sanitation protocols
- Perform additional duties as assigned