You are part of the story behind every moment of wellbeing. At MGallery, each property offers a unique sense of place, and as a Spa Therapist, you create meaningful experiences that help guests relax, recharge, and feel their best. With skilled hands, genuine care, and a refined approach to service, you transform every treatment into a memorable journey of relaxation and wellbeing.
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
- Deliver professional and personalized spa treatments, massages, and wellness services according to MGallery standards
- Consult with guests to understand their needs, preferences, and wellness goals before each treatment
- Recommend suitable treatments and products based on individual guest requirements
- Create a calm, welcoming, and comfortable environment throughout the guest’s spa journey
- Ensure all treatment rooms, equipment, and spa areas are clean, hygienic, organized, and properly prepared
- Maintain high standards of personal grooming, hygiene, and professional appearance
- Ensure guest privacy, comfort, and wellbeing are respected at all times
- Provide knowledgeable guidance on treatments, products, and wellness practices
- Maintain accurate treatment records and follow all spa procedures and safety standards
- Monitor stock levels and communicate replenishment requirements to the Spa Supervisor
- Support the smooth day-to-day operation of the spa and assist colleagues when required
- Handle guest feedback professionally and escalate any concerns to the supervisor when necessary
- Contribute to creating thoughtful, personalized moments that reflect the unique spirit of MGallery
- Embody the MGallery spirit through warm, discreet, attentive, and refined service