We are seeking a dedicated and enthusiastic Overnight Front Office All-Rounder to join our dynamic team. This is a key role that ensures smooth overnight operations, delivering exceptional guest experiences and supporting various hotel functions.
- Provide warm and professional service to all guests during the overnight shift.
- Assist with check-ins, check-outs, and other front desk operations.
- Handle guest inquiries, requests, and concerns efficiently.
- Assist with the preparation, delivery, and clearing of overnight room service orders, ensuring timely service, clean service areas, and prompt response to guest requests.
- Conduct night audit duties, including reconciling daily transactions.
- Maintain security standards and perform regular safety checks.
- Support other departments as needed to ensure seamless operations.