Report to: Business Excellence Director
Business: Allergan Aesthetics
Job Descriptions:
Business performance analysis & reporting:
- Design, develop, and maintain business intelligence reports and dashboards based on business requirements; recommend enhancements to improve usability, accuracy, and insight generation.
- Prepare recurring performance reports to track sales versus target, SFE KPIs, customer segmentation, and other commercial metrics across products, territories, and channels.
- Create efficient reporting templates and standardized dashboards to support timely business review and decision-making.
- Support end users by explaining report logic, dashboard navigation, and data definitions to ensure consistent adoption and interpretation.
- Perform ad hoc analysis on sales, call activity, customer, CRM, AMI and other data through the agreed request process.
- Support business planning, forecasting, and performance reporting by preparing relevant data, analysis, and insights.
- Provide analytical support for territory analysis, and customer prioritization models.
CRM & Data management:
- Recommend, and support to implement methods and techniques to improve analytical procedures within the sales force via Veeva CRM & BI tools.
- Support sales force and BI systems as a key user by maintaining report access, data inputs, business rules, and issue logs in coordination with system owners.
- Coordinate with CRM and Data Steward teams to ensure data quality, timely updates, alignment with business reporting requirements, data cleansing initiatives, user acceptance testing, and ongoing system maintenance activities.
- Coordinate with Regional team to implement projects.
- Document reporting requirements, data sources, calculation logic, and process changes to support governance, continuity, and audit readiness.
Data validation and support stakeholders:
- Ensure validity and accuracy of distributor/ internal data used in sales reporting systems.
- Function as first point of contact for any discrepancies with sales data in CONNECT and Power BI
- Involve in implementation of Sales Database, maintain and generate report for Sales team
- Provide accurate files and translation tables for inclusion into reports
- Support Commercial team on developing any Database as requested