This is a hybrid role including in office and remote working days. Must be a resident or relocatable to Austin TX area.
Must be able to work one of the below shifts:
8:00am-4:30pm CT, or 8:30-5:00pmCT, 7:30-4:30pmCT or 8:00-5pmCT
The Sr Inside Sales Business Development Manager is a revenue generating position with responsibility for quarterly sales quota attainment for the Facial Aesthetics portfolio of products (BOTOX® Cosmetic, JUVÉDERM® Collection of Fillers, SkinMedica®, KYBELLA®) and for managing and enhancing portfolio growth through business development activities using primarily phone communication.
The Sr IBDM represents the Allergan Aesthetics product portfolio to targeted aesthetic customers within a designated geographical area. Responsible for product and program education, product adoption, and portfolio growth through business development activities.
The Sr IBDM provides technical product and procedure training, as well as competitive product differentiation. Assigned sales goals are obtained through strategic analysis of account data, strong knowledge of accounts aesthetic goals, understanding of market dynamics, application of consultative selling and implementation of the U.S. Sales/Marketing plan. The company offers flexible career paths with a strong emphasis on opportunity for internal mobility.
Allergan Sr IBDMs must:
Leverage Allergan Medical resources to enhance adoption of the Allergan Medical Aesthetics Portfolio. Synergistically work and coordinate activities with other Allergan sales personnel and support teams (include, but are not limited to, Facial Aesthetics, CoolSculpting®, SkinMedica®, and Marketing). Complies with required reports, requests, and compliance policies.
Key Duties and Responsibilities:
- Consistently achieves sales quota across portfolio. Proficient in sales execution component of marketing plans. Independently creates call and business development plans across the product portfolio. Demonstrates adaptability and creativity with multiple initiatives.
- Sales processes must be focused toward business growth and relationship building.
- Manages attainment of assigned sales quota and customer satisfaction through consistent communication with the Regional Manager and Inside Sales Area Manager, managing own sample allocation, placing orders, providing marketing materials, and assisting accounts with marketing strategies. Also leads execution on all campaigns/promotions, new product launches, training of accounts on Allergan programs and other sales related initiatives.
- Develop product knowledge and utilize to best serve customer’s current business needs, as well as to prospect new products, program, and training opportunities with current accounts and to identify and qualify new business. Educate the customer regarding indications, contraindications, and safety of the products, and how they fulfill the needs of the customer. Obtain information needed to accurately understand problems and use this information to determine solutions and formulate new and innovative ideas proactively solve customer problems in a manner that exceeds customer expectations.
- Identifying growth opportunities to include: expanding reach with customer base, expanding product portfolio utilization with existing accounts, and launching new products and new product indications.
- Educating and supporting the customer with marketing strategies including but not limited to website and social media development, internal office branding, patient segmentation, and external marketing strategies.
- Pre-planning sales calls and maintaining efficient time management skills to ensure maximum customer contact and highest level of customer engagement.
- Maintaining updated knowledge of the industry and competitive products.
- Maintaining compliance with all applicable quality and regulatory guidelines as an integral part of business operations.
- Collaboration with Regional Manager, respective field reps and Inside Sales Area Manager - Work cross- functionally with field sales in order to drive sales objectives, cultivate relationships, and collaborate on growth opportunities.
- Leave of absence and vacant territory coverage includes collaboration with the respective Sales Representative, Region Manager, and Inside Sales Area Manager to develop and negotiate a coverage plan. This can include consistent communication- managing own sample allocation, placing orders, providing marketing materials, and assisting accounts with marketing and business development strategies. Also includes execution on all campaigns/promotions, new product launches and other sales related initiatives.
- Attend sales training and sales meetings as required.
- Complete administrative responsibilities such as: on a timely basis, to include presentations, expense reports, etc.
- Demonstrate a strong work ethic and represent the Company with high integrity, ethics, honesty, loyalty, and professionalism at all times