Input accurate room status into system daily and investigate discrepancies
Maintain and update administrative data
Maintain key control and monitor lost properties
Maintain work area in a proper state of cleanliness
Handle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to Executive Housekeeper
Be familiar with Housekeeping positions and team members’ job functions
Maintain good relations with team members and other interfacing departments
Ensures smooth handover of daily activities to the next shift
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