This role is about more than moving luggage, it’s about creating trust, reassurance, and ease from the moment our guests arrive. As a Bellperson, you are the first impression and a steady presence throughout their journey. With a natural service orientation, attention to detail, and calm professionalism, you ensure that every guest interaction is smooth, thoughtful, and memorable.
Start Date: August 2026
What You'll De Doing
Guest Connection
- Warmly greet and farewell guests, assisting with luggage, transportation, and parking.
- Escort guests to rooms, introducing resort amenities and services with confidence and clarity.
- Provide accurate information and thoughtful recommendations on local wellness, culture, and adventure experiences.
- Respond promptly to guest requests, ensuring their comfort and convenience at every stage.
Operational Excellence
- Safely handle guest luggage, packages, and special belongings with care and discretion.
- Support guest services including valet parking, ski/gear storage, shuttle transfers, and amenities.
- Safely operate hotel vehicles, from luxury cars to 20-passenger shuttles.
- Maintain an orderly, polished atmosphere in lobby and public areas.
- Adhere to all Rimrock safety, security, and service protocols with precision and consistency.
Team & Culture
- Collaborate with Front Office and Concierge to deliver seamless guest journeys.
- Work steadily and reliably in both predictable and peak periods.
- Embody Rimrock values of connection, growth, and authenticity in every interaction.