Create and maintain the general digital process for ASC markets, covering ASA digital tools (BASS, Repair Online, SP Online) and their interfaces to BIQIC, SAP, local ERP, Pro360, planning systems, and WMS;
Plan and execute the rollout of digital tools across markets;
Manage the version plan for digital tools;
Collect change requests (CRs) from markets and drive prioritization;
Deliver training courses to support user enablement.