At Bosch, we're proud to offer innovative products that meet or exceed the needs and wants of our customers. To help us continue to expand our offerings, we're in search of a Customer Project Manager to lead production projects in our braking product area.
Responsibilities:
- Ensure project objectives are met, including timing, specification, budget/profit, and customer satisfaction
- Lead project cross-functional teams, including assigning responsibility for the different functional areas and holding the team accountable to achieve project deliverables and deadlines
- Ensure customer sample requirements are met including on-time delivery, technical content, and part maturity
- Serve as primary interface to customer new model launch and engineering teams for project deliverables and ongoing activities, including technical issues
- Identify project risk items and lead mitigation and resolution efforts, including escalation as needed
- Report status of project deliverables to internal stakeholders in periodic reviews (Project Reviews, Regional PRC, and Global PRC meetings)
- Develop program timelines and activity reports to drive the on-time completion of critical tasks
- Lead change management with the customer, including evaluation of customer change requests for product design, tooling, and process changes to assess risk, cost, and timing implications
- Maintain project status in Bosch project management systems and customer portals
- Make informed decisions on critical topics of complex nature and communicate decisions to all stakeholders using sound logic and clear communication
- Travel up to 20% of the time, including some international travel, as required by the position