New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.
The Response Bureau is responsible for monitoring incidents throughout the City, alerting the public and City agencies, initiating NYCEM response, on-scene coordination, and special event planning and coordination. It is comprised of Watch Command, Field Response Unit, and the Response Support Unit.
JOB DESCRIPTION
The Public Warning Unit operates 24 hours per day and seven days per week out of Watch Command, NYCEM’s operations center. Public Warning staff work in conjunction with the Interagency Coordination and Monitoring staff to monitor citywide radio frequencies; local, national, and international media; and social media to identify incidents impacting NYC and are responsible for the corresponding dissemination of Notify NYC alerts and notifications. The NYCEM Public Warning unit is also responsible for activation of the City’s Wireless Emergency Alert (WEA) and Emergency Alert System.
Public Warning Specialists (PWS) work within Watch Command, NYCEM’s 24/7 Operations Center. PWS’s are responsible for the monitoring of incidents throughout the City, issuing Notify NYC messages as needed, and activating FEMA’s Integrated Public Alert & Warning System (IPAWS) during major emergencies.
Reporting to the Director of Public Warning and Public Warning Operations Manager, the candidate will:
- Prepare and disseminate notifications, alerts, and messages for Notify NYC, the City of New York's official source for information about emergency events and important City services
- Provide ongoing system monitoring
- Ensure that public safety communications are properly processed
- Ensure that data is correctly formatted; Perform quality assurance assessments of data
- Perform testing and maintenance of notification systems
- Prepare operational reports and analysis
- Monitor multiple sources of information related to data telecommunications
- Communicate with various agencies and organizations to confirm the scope and impact of data relating to incidents
- Support the collection and analysis of data utilizing multiple sources of information, including GIS, to develop reporting systems
- Participate in telecommunications testing and coordinate special projects as assigned
- Assist with Ready New York presentations to external groups.
**PLEASE NOTE THE FOLLOWING:
As part of NYCEM's emergency response mission, this position participates on an Emergency Operations Center (EOC) team. During emergency activations, team members may be required to work evenings, weekends, holidays, or extended shifts in support of City response operations. Outside of activations, EOC members participate in periodic training and exercises to maintain operational readiness, and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.
Please note, the high end of the salary range is available to candidates who have been in City service two or more years.
Candidates must be authorized to work in the United States without employer support to be eligible for selection. Note that NYCEM does not participate in eVerify, which is required for the reauthorization of some visas.
The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.
For this position, the “Special Note” below in the Minimum Qualification Requirements does not apply.
We as an agency recognize that valuable leadership and analytical experience may be gained through public service, military service, academia, nonprofit organizations, the private sector, volunteer leadership, or other professional settings. Candidates are encouraged to describe transferable experiences that demonstrate their qualifications.
NYCEM is committed to providing reasonable accommodations throughout the application and hiring process for qualified applicants with disabilities.
IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.
PREFERRED SKILLS
- Bilingual writer/speaker
- Strong written and verbal communication skills
- Excellent analytical and organizational skills
- Strong technology skills with proficiency in Microsoft Outlook, Teams, Word, Excel, and Power Point
- Report writing skills
- Ability to work in high stress, fast paced environments
NOTE: Candidates are not expected to possess every preferred qualification. Successful applicants may demonstrate equivalent knowledge, transferable experience, or the ability to quickly learn new systems and technologies.
In addition, the selected candidate will be able to demonstrate a proven ability in the following areas, from the agency’s performance management model:
Competencies:
o Knowledge – demonstrates or has the ability to develop the knowledge necessary to perform the responsibilities of the position.
o Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
o Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
o Effective Communication – Demonstrates the ability to communicate information clearly and effectively to diverse audiences, including during time-sensitive and high-pressure situations.
o Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.
**Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.**
MINIMUM QUALIFICATION REQUIREMENTS
1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six (6) years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
2. A baccalaureate degree from an accredited college and two (2) years of satisfactory full-time professional experience in the areas listed in "1" above; or
3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences, or related field and one (1) year of satisfactory full-time professional experience in the areas listed “1" above, at least two (2) years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.
Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "1" above.
NOTE: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County through a waiver process. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
To APPLY
Apply via NYC Careers. Go to https://cityjobs.nyc.gov/ and search by the Job ID# 796366.
EMERGENCY PREPAREDNESS SPECIAL - 94612