Oversee the entire QA QC operation and ensure the program is run smoothly.
Supporting the QA QC Program Director to build up the local team with required sizing to cope with the business growth.
Assist the program onboarding process for new suppliers.
Accountable to ensure all team members are discipline to follow the program procedures or SOPs without failure.
Implement the internal training (e.g.QA QC procedure and SOPs) and certification process to ensure all appointed QA QC engineers are qualified to master the QA QC jobs well.
Supporting Eurofins CPA Quality to carry out the Continuous Improvement Program (CIP) to maintain the team’s performance with customer’s expectation.
Ensure all the inspection reports, including Pre-Production Meeting, Troubleshooting are issued on time and accurate with correct division owner delivery.
Review, approve and issue the weekly production reports to customer in a timely basis, they are 1) Work in process report (WIP), 2) 5 or 7 Steps Tracker, 3) CAP Log (Corrective Action Plan), 4) QA QC Schedule, and 5) Weekly client Program Operation Summary.
Review all the client program inspection reports and provide quality comments in the report distribution email, especially the failed inspection reports.
Ensure all the reports issued & presented in a professional manner in term of data accuracy & completeness and neat presentation.
Assist to carry out the troubleshooting when necessary.
Identify and mitigate the risks throughout supply chain to ensure defined quality and turnaround time are maintained.
Provide technical expertise to internal and external customers.
Support to establish QA QC planning to conduct the Pre-Production meeting, inline inspections, daily visit inspections, final random inspections, and container loading inspections.
Attend meeting with Client Production team virtually when required.
Listening to and addressing teammate concerns, forwarding to the client QA QC Program Director as appropriate.
Addressing any conflicts within the team that may arise.
Increasing team motivation and sharing positive feedback and praise.
Circulating company information and updates within the team.
15+ years’ of experience in Quality and Production in reputed factory/ buying house.