Job Summary:
Support bioassay testing and equipment maintenance while ensuring compliance, documentation accuracy, and team development.
Key Responsibilities:
Lab Operations:
Perform bioassays, cell passages, media/buffer prep, equipment calibrations, and sanitization.
Maintain lab cleanliness and organization.
Documentation & Compliance:
Enter and verify data, review qualification protocols and logbook entries, and perform second-person verification.
Support deviation investigations and change controls.
Technical Support:
Troubleshoot instrument-related issues and act as a technical resource for equipment.
Interact with customers, vendors, and support groups to resolve qualification and operational issues.
Team Leadership:
Coach and develop team members, monitor workflow to meet turnaround times (TAT), conduct performance reviews, and manage training and succession planning.
Collaboration & Strategy:
Work closely with leadership and clients to implement business directives and drive operational improvements.