We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Houseperson. Reporting to the Executive Housekeeper, the Houseperson is a vital member of the housekeeping team, ensuring that guest rooms and public areas consistently meet the highest standards of cleanliness, presentation, and comfort. This role plays a key part in delivering exceptional guest experiences while supporting the smooth and efficient operation of the housekeeping department.
Key Responsibilities
Guest Room & Public Area Maintenance
Clean and maintain guest rooms, including vacuuming, dusting, polishing, stripping and waxing floors, and maintaining general order.
Ensure public areas are clean, tidy, and presentable at all times.
Respond promptly and courteously to guest requests for cleaning or additional services.
Report any maintenance issues, safety hazards, or operational concerns to the Housekeeping Supervisor.
Safety & Compliance
Follow all safety procedures, regulations, and hotel hygiene standards.
Maintain a clean, organized, and safe work environment.
Teamwork & Operational Support
Work independently with attention to detail, while also collaborating effectively with the housekeeping team.
Support Room Attendants and the wider Housekeeping team with linen delivery, cart restocking, and supply replenishment as required.
Support colleagues during peak periods or special events as required.
Assist in training new team members and sharing best practices for efficiency and quality.
Perform other duties as assigned.