We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Sales Manager (Leisure). Reporting to the Director of Transient Sales, the Sales Manager (Leisure) is responsible for driving transient leisure revenue through wholesale tour operators, online travel agencies (OTAs), leisure travel partners, and emerging golf travel opportunities. This role will focus on identifying new business opportunities, growing existing accounts, expanding distribution channels, and increasing market share across key leisure segments. The successful candidate will develop strong industry relationships while positioning Fairmont Southampton as Bermuda's leading luxury resort destination.
This position may be based in Bermuda, the Northeastern United States, or Miami, and requires regular travel to key markets, partner meetings, and industry events.
Key Responsibilities
Wholesale & OTA Sales
- Develop and execute sales strategies to grow leisure room night production and revenue through wholesale, OTA, and leisure travel channels.
- Identify, solicit, negotiate, and manage new and existing leisure accounts.
- Maintain strong relationships with tour operators, wholesalers, destination specialists, online travel agencies, and other leisure distribution partners.
- Negotiate account agreements, promotional opportunities, and tactical campaigns that drive revenue and market share.
- Monitor production, market trends, and competitive activity to identify opportunities for growth.
Golf Leisure Development
- Support the development of Fairmont Southampton's golf leisure business through relationships with golf tour operators, golf wholesalers, and specialty travel advisors.
- Identify opportunities to package accommodations, golf, and destination experiences to drive incremental room nights and revenue.
- Collaborate with resort and golf operations teams to position Fairmont Southampton as a premier golf destination in Bermuda.
Account Management & Business Development
- Conduct regular sales calls, virtual presentations, and business development activities with existing and prospective partners.
- Develop account plans and strategies for key producers.
- Host site inspections, familiarization trips, and educational events for travel professionals and industry partners.
- Maintain accurate account information, activity reporting, and sales forecasts.
Industry Representation
- Represent Fairmont Southampton and Bermuda at trade shows, sales missions, industry events, and partner functions.
- Build awareness and preference for the resort across targeted leisure markets.
- Act as a brand ambassador, promoting the resort's unique experiences and competitive advantages.
Commercial Collaboration
- Work closely with Revenue Management, Marketing, and Commercial teams to maximize profitability and market performance.
- Support broader transient sales initiatives, including luxury travel advisor and consortia engagement, as required.
- Contribute to annual business planning, budgeting, forecasting, and strategic initiatives.