Summary
As the Sales Manager for Banyan Tree Dubai and Delano Dubai, you will play a key role in driving revenue growth and brand visibility, with a strong focus on the leisure segment. This role is responsible for attracting high-net-worth individuals, vacationing families, luxury travellers and leisure groups from key international and regional markets. You will identify new business opportunities, build strong commercial relationships and deliver tailored sales strategies to increase bookings, maximise revenue and enhance the guest experience across both properties.
Key Responsibilities
- Revenue Generation
- Drive leisure revenue by targeting affluent travellers, luxury vacationers, families and leisure groups across key source markets.
- Identify and leverage opportunities including holiday packages, exclusive offers, seasonal promotions and strategic partnerships to maximise revenue.
- Strategic Sales Planning
- Develop and execute leisure-focused sales strategies for Banyan Tree Dubai and Delano Dubai, aligned with the luxury positioning and individual identity of each property.
- Develop tailored sales initiatives, packages and promotions that appeal to different leisure segments while maximising profitability and guest satisfaction.
- Client Relationship Management
- Build and maintain strong, long-term relationships with travel agencies, tour operators, luxury travel advisors, DMCs and key leisure partners.
- Develop relationships with high-value leisure clients and VIP guests, supporting repeat business, loyalty and positive brand advocacy.
- Sales Reporting & Analysis
- Monitor and analyse leisure sales performance, including bookings, revenue contribution, production and market trends.
- Provide regular sales updates and insights, identifying opportunities and adjusting strategies to support business objectives.
- Market Insights & Competitive Analysis
- Stay informed on leisure travel trends, emerging source markets, consumer preferences and evolving luxury travel behaviours.
- Monitor competitor positioning, offerings and sales strategies to identify opportunities and maintain a competitive advantage.
- Cross-functional Collaboration
- Work closely with Marketing and Brand teams to develop compelling leisure campaigns, content, partnerships and promotional initiatives.
- Collaborate with Operations to ensure a seamless guest journey from initial enquiry and booking through to the on-property experience.
- Partner with Revenue Management and other commercial teams to optimise opportunities and maximise overall hotel performance.