Summary
As the Sales Executive for Banyan Tree Dubai and Delano Dubai, you will support the commercial team in driving revenue growth and brand visibility, with a strong focus on the leisure segment. The role will involve developing new business opportunities, building strong relationships with travel trade partners and leisure clients, and supporting sales initiatives that increase bookings and revenue across both properties. You will also play an important role in representing the hotels to the market and ensuring a strong, consistent guest and partner experience.
Key Responsibilities
- Revenue Generation
- Support the growth of leisure revenue by identifying and developing business opportunities with affluent travellers, families, leisure groups and other key segments.
- Conduct sales calls, client meetings, presentations and site inspections to generate new business and strengthen existing accounts.
- Support the promotion of packages, offers, seasonal campaigns and other initiatives designed to drive bookings and revenue.
- Sales & Business Development
- Assist in executing leisure sales strategies for Banyan Tree Dubai and Delano Dubai, aligned with the positioning and unique identity of each property.
- Identify prospective accounts and actively develop new business through calls, meetings, networking and industry events.
- Maintain regular contact with existing accounts and identify opportunities to increase production.
- Client Relationship Management
- Build and maintain strong relationships with travel agencies, tour operators, luxury travel advisors, DMCs and other leisure partners.
- Respond promptly to client enquiries and requests, ensuring a professional and personalised service.
- Support VIP and high-value leisure clients to encourage repeat business and positive relationships with both brands.
- Sales Reporting & Analysis
- Maintain accurate records of sales activities, client visits, leads, opportunities and account production.
- Monitor sales performance and provide regular updates to the Sales Manager.
- Identify trends and opportunities within assigned accounts and support actions to improve performance.
- Market & Competitor Awareness
- Keep up to date with leisure travel trends, client preferences and competitor activities.
- Share relevant market intelligence and feedback with the wider commercial team.
- Support the identification of new accounts, partnerships and business opportunities.
- Cross-functional Collaboration
- Work closely with Sales, Marketing, Revenue Management and Operations to support commercial initiatives and maximise opportunities.
- Assist with sales events, trade shows, client functions, familiarisation trips and promotional activities.
- Coordinate with Operations to ensure client expectations are understood and a seamless guest experience is delivered from booking through to departure.