Job Description : The purpose of this position is to enable end-to-end efficient and professional Management and Administration of canteen and pantry services, provide and sustain high quality, healthy and tasty food to associates, customers, and visitors, to continuously enhance Employee Experience. Continuously guide, coach, monitor the Efficiency and cost while running canteen efficiently.
1. Menu Engineering And Costing
Key activities: Analyze consumption patterns and trends. Evaluate menu impact on costs. Optimize menu for balance of taste, cost, and quality.
Key Result Areas / Indicators : Cost per head
2. Food Quality, Delivery & Controlling
Key activities: supervise food quality in preparation, focusing on controllable factors. Implement and regularly evaluate SOPs, ensuring FIFO compliance.
Key Result Areas / Indicators : Customer/employee experience index
3. Compliance and Dcoumentation Document canteen management activities and ensure compliance.
Key activities: Coordinate with cross-functional teams for seamless operations
Key Result Areas / Indicators :Compliance
4. Canteen Administration, Management
Key activities: Ensure compliance with regulations and standards. Train contract workers on hygiene, safety, and service. collaborate with the Canteen Committee to design a cost efficient, balanced menu. Analyze feedback and improve the dining experience.
Key Result Areas / Indicators :Customer/employee experience index
5. Budget Management
Key activities: Monitor and control canteen operations to ensure costs remain within the allocated budget.
Key Result Areas / Indicators : Canteen Expenses within the Budget
6. Benchmark Canteen Services
Key activities: Continuously benchmark canteen services internally and externally to identify opportunities for improvement and enhance processes. Promote the kitchen and dining hall as a benchmark for best practices to inspire excellence.
Key Result Areas / Indicators : Continuous Improvement