Are you passionate about creating meaningful employee experiences and fostering an inclusive workplace culture? Pilot Company is seeking a Culture Intern to join our team in Knoxville, Tennessee, for the summer of 2027. This is a unique opportunity to gain hands-on experience supporting initiatives that shape the team member experience across the organization. You will help analyze industry best practices, identify opportunities for improvement, and contribute to solutions that strengthen Pilot’s people-first culture.
In this role, you will be an integral part of our Culture team. Your work will focus on understanding how Pilot’s current programs, practices, and experiences compare to leading organizations while helping develop recommendations that enhance engagement, belonging, onboarding, and overall team member experience. Through research, collaboration, and strategic problem-solving, you will help support initiatives that make Pilot an even better place to work.
What You’ll Do
Conduct culture and market research: Analyze how Pilot’s current practices compare to external "best in class" organizations and identify opportunities to enhance the team member experience.
Support engagement and belonging initiatives: Contribute to projects focused on onboarding, employee engagement, belonging, and experiences designed to support diverse team member populations, including ESL team members.
Leverage survey insights: Partner with stakeholders to review engagement survey results, identify meaningful trends, and help develop action-oriented recommendations that improve culture and engagement.
Collaborate across teams: Work cross-functionally with business partners to gather information, understand team member needs, and support the implementation of culture-related initiatives.