Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Lead and assist the Banquet Director in the day-to-day operation of the department and ensure service standards are followed
- Conduct regular inspections of all banquet areas
- Train all Supervisors and Colleagues as required
- Work closely with the Maintenance department to address all banquet areas repairs
- Address all guest concerns and react quickly, logging and notifying proper departments
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned