Summary of Responsibilities:
Reporting to the Director of Sales, responsibilities and essential job functions include, but are not limited to, the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Exceed personal sales room revenue booking goals: monthly, quarterly and yearly in each of the following categories: Group room, group rental revenue, group catering, prospecting, site inspections, personal sales calls, entertainment
- Actively identify, qualify and solicit new business within the territory assigned
- Respond to in a timely manner and manages complex incoming opportunities
- Develop monthly sales strategy and action plans
- Performs weekly sales calls and client entertainment
- Is able to organize and host a Familiarization trip
- Utilize Opera sales system in compliance with Accor brand standards. The senior group sales manager is able to send a proposal, build a block in opera sales and catering, compile a contract and perform other tasks as assigned in systems used by Hamilton Princess.
- Develop key and developmental accounts for hotels that will generate long term business partnerships. Strengthens relationship with existing customers to enable future bookings.
- Keep accurate records of potential customers & follow through on all potential business
- Quote and negotiate prices within established parameters
- Develop rapport with relevant Fairmont Global Sales Office(s), Bermuda tourism office and key partners in travel such as but not limited to ALHI, Maritz, Helmsbriscoe
- Participate in Accor territory sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event
- Stays familiar and relevant with industry trends, economic trends, supply and demand in the market.
- Learning the strengths and weaknesses of our top competitors to be able to sell against them
- Able to think strategically and maximize our group potential over required periods to include use of meeting space for meetings and events. Arrival and departure patterns that fit with the hotel business needs
- Attending all required internal and brand meetings. Participating in on-going brainstorming sessions
- Develop and maintain close and effective working relationships with all supporting departments
- Coordinating with conventions services on groups involving rooms and banquet revenue
- Adhering to all Accor sales standards
- Maintaining positive relations with all Guests, Vendors, Colleagues while always portraying a professional image
- Overnight travel may include weekends to conduct ongoing sales calls to clients in your territory
- Manage and share one coordinator with other Sales Managers
- Participate in hotel committees
- Performs other duties and projects as assigned by Director of Sales
Benefits:
- Competitive based salary
- Eligible for Accor incentive bonus
- Medical, Dental and Vision Insurance, 401K
- Paid time off
- Employee benefit card offering discounted rates in Accor worldwide