Every memorable Fairmont Macdonald dining experience begins with an elevated, luxurious experience that incorporates exceptional service with outstanding food and beverage creations. Everything has its place. It is through the vision of the Director, Food & Beverage, excellent communication skills and hands-on work with their team, that patrons and guests receive an outstanding experience from start to finish.
You are the ultimate creative spirit in the division! You are constantly bringing ideas, new food and cocktail trends to the team. You are an expert in Edmonton’s and other metropolitan’s restaurant and bar scene and an upscale wine connoisseur. You are living your passion for food & beverage industry every day and you will never lower your standards to only settle for mediocracy.
Reporting to the Hotel Manager you will be responsible for ensuring the food & beverage, guest service, quality and consistency is maintained to exceed all other properties within the city. Through your leadership and by engaging your team, Fairmont Hotel Macdonald's food & beverage experience will set the ultimate luxury standard and create memorable experience in a building which is the social centerpiece of the city of Edmonton.
Responsibilities and essential job functions include the following but are not limited to:
Leadership and Strategic planning
- Lead and coordinate Events, Culinary, Stewarding, and Outlets teams, fostering a culture of high integrity, empathy, trust, and respect.
- Leading by example with high integrity, empathy on the basis of trust and respect
- Ensure strict adherence to Fairmont Brand Standards across all Food and Beverage Division areas.
- Increases level of guest satisfaction by delivering an improved product through colleague development and job engineering;
- Act as a key member of the Leadership and Crisis Management teams, providing strategic guidance and support as needed.
Financial Oversight:
- Assist in the preparation, presentation, and achievement of the hotel's Business Plan, including the Operating Budget, Marketing and Sales Plan, and Capital Budget.
- Develop and deliver monthly financial outlooks for the Food and Beverage Division. Analyze trends and develop strategies to maximize profitability.
- Ensures the development and accuracy and delivery of monthly financial outlooks for the Food and Beverage Division.
Market Analysis & Community Engagement:
- Conduct in-depth analysis of Food and Beverage business trends, local and regional competitive set, and benchmarking in service quality, food offerings, pricing, and profitability.
- Collaborate directly with food producers, suppliers, and procurement to ensure the highest quality of products for the hotel.
- Develop partnerships and community initiatives within the marketplace to enhance the hotel's offerings and storylines.
- Creating and updating menus that appeal to target markets, considering seasonal availability, dietary trends, and cost-effective ingredients. Ensuring menus are innovative, appealing, and profitable.