- Experience : 2 years to 4 year
- Location : Chennai (Siruseri)
- Shift Timing : UK Shift
- Mode of work : Hybrid
Primary Skill Set : Cobol, DB2, JCL and VSAM.
Job Description:
- Responsible for coding, unit testing, application development/support, bug fixing and deliver tasks assigned as per predefined timelines and quality standards.
- Work on change requests from business.
- The resolution and recovery of assigned Incidents
- Analyzes incidents to identify service restoration actions to be taken
- Incident investigation and diagnosis of all priority type.
- Assists with classification and prioritization of incidents
- Detection of possible Problems and the creating a problem records
- Excellent analytical and problem solving skills.
- Investigates assigned problems through to resolution or error identification
- Handle ad-hoc requests for Service status or one-time information retrieval/reports
- Gather service data as needed for reporting and communications
- Analyzing the process and suggesting improvements
- Keeping affected business partners informed about progress
- Participate in implementation activities and provide post implementation support.
- Contribute towards updating knowledge assets
- Document all the learning’s from the project
- Adhere to the Agile Ways of Working
- Should be willing to work in Development/support in UK/India shift.