The opportunity
As Client Account Director, you will have overall responsibility for the wider corporate relationship with a strategically important AECOM client.
You will act as a senior and highly visible interface between AECOM and the client, developing strong relationships across multiple levels of the organisation and building credibility with key decision-makers.
You will lead the development and execution of the account growth strategy, identifying opportunities to expand and protect existing revenue while bringing together AECOM's full spectrum of services, sectors and geographies.
You'll work across the organisation to ensure the right people, capabilities and teams are aligned to the client's priorities creating a truly integrated AECOM relationship rather than a collection of individual business line engagements.
The role reports to the Business Line Managing Director and is a dedicated, full-time leadership position. Success will be measured through a combination of net service revenue, bookings, gross margin, client satisfaction/NPS and capture rate.
What you'll do
Own the client relationship, you will become a trusted and highly visible senior representative of AECOM to the client.
The role requires you to represent the full spectrum of AECOM's capabilities and geographies, rather than operating solely within your own business line.