As Conference & Events Assistant Manager, you will play a key leadership role in the day-to-day operation of our Conference & Events department while supporting the wider Food & Beverage team as required.
- Support the Conference & Events Operations Manager in the daily leadership and coordination of conference, banquet and event operations
- Lead event service teams to deliver exceptional experiences across meetings, conferences, weddings, social events and gala functions
- Ensure events are executed seamlessly, with a strong focus on service standards, timing and attention to detail
- Act as a hands-on leader, providing guidance, support and coaching to team members throughout service
- Assist with team rostering, training, performance management and development
- Build strong relationships with clients, guests and internal stakeholders to ensure successful event delivery
- Conduct event briefings and ensure all operational details are communicated clearly to the team
- Monitor service delivery and proactively resolve issues to ensure an exceptional guest experience
- Support food and beverage operations across the hotel, including restaurant, bar and in-room dining outlets as required
- Assist in maintaining labour, productivity and operational targets
- Uphold all food safety, workplace health and safety, and responsible service requirements
- Foster a positive, collaborative and high-performing team culture