Greet and seat guests warmly, ensuring comfort and satisfaction throughout their visit
Present menus, take orders accurately, and serve food and beverages promptly with attention to detail
Maintain table setup and cleanliness according to hotel standards and organizational guidelines
Develop comprehensive knowledge of menu items, ingredients, daily specials, and preparation methods to provide informed recommendations
Coordinate seamlessly with kitchen and bar staff to ensure timely and accurate service delivery
Handle guest inquiries, concerns, and complaints with empathy and professionalism, demonstrating problem-solving abilities
Adhere strictly to hygiene, grooming, and safety standards to ensure a safe and welcoming dining environment
Assist with billing procedures, cash handling, and payment processing while maintaining accuracy and integrity
Support setup and breakdown for banquets, special events, and themed dining experiences
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