Business Support, Administrative Services

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Assistant - Back of House at JLL, you'll be an essential part of keeping our clients' operations running smoothly behind the scenes. This role focuses on supporting the critical infrastructure and operational areas that make buildings function efficiently—from mechanical rooms and service corridors to loading docks and storage facilities. You'll work closely with our facilities management team to ensure these vital spaces are maintained to the highest standards, responding to service requests, coordinating with vendors, and helping to create safe, functional environments where building systems can operate at their best. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position plays a key role in delivering the reliability and excellence our clients expect. You'll gain hands-on experience across multiple facets of facilities operations while contributing to a team that values collaboration and continuous improvement.

What your day-to-day will look like:

• Conduct routine inspections of back-of-house areas including mechanical rooms, electrical closets, loading docks, and service corridors to identify maintenance needs and safety concerns
• Respond promptly to work orders and service requests, coordinating with building engineers and maintenance staff to ensure timely resolution
• Assist with receiving deliveries, managing inventory of supplies and equipment, and maintaining organized storage areas
• Support preventive maintenance activities by preparing work areas, gathering necessary tools and materials, and documenting completion of scheduled tasks
• Monitor building management systems and utility meters, recording readings and reporting anomalies to senior facilities staff
• Coordinate with external vendors and contractors during service visits, ensuring work is completed according to specifications and safety protocols
• Maintain accurate records of maintenance activities, inspection logs, and equipment service histories using computerized maintenance management systems
• Help ensure compliance with health, safety, and environmental regulations by maintaining clean, organized work environments and following established procedures
• Participate in emergency response protocols and after-hours on-call rotation as needed to address urgent facility issues

Required qualifications:

• High school diploma or equivalent
• 1-2 years of experience in facilities maintenance, building operations, or a related field
• Basic understanding of building systems including HVAC, plumbing, electrical, and mechanical equipment
• Ability to read and interpret work orders, safety documentation, and basic technical drawings or schematics
• Strong organizational skills with attention to detail and ability to prioritize multiple tasks effectively
• Comfortable working in varied environments including confined spaces, mechanical rooms, and outdoor service areas
• Physical capability to lift up to 50 pounds, climb ladders, and stand or walk for extended periods
• Valid driver's license and reliable transportation for potential travel between building locations
• Availability to work flexible hours including occasional evenings, weekends, or emergency call-outs as required

Preferred qualifications:

• Associate degree or technical certification in facilities management, building maintenance, or related discipline
• Experience with computerized maintenance management systems (CMMS) or work order tracking software
• Familiarity with OSHA safety standards and building code requirements
• Basic knowledge of energy management practices and sustainability initiatives in commercial real estate
• Previous experience working in corporate office buildings, healthcare facilities, or other commercial properties
• Strong interpersonal and communication skills with ability to interact professionally with vendors, contractors, and building occupants

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.