Job title: Event Server (0-hour Casual contract)
Department: F&B, Event Operations
Inspired & supported by: Head of Event Operations
Salary: £18,70 per hour, including service charge
Please note: This opportunity is being recruited to support our Event Operations team through our busy festive and early 2027 period. We are currently looking for colleagues who can join us on a 0-hour casual contract, with the anticipated requirement running until Q1 2027. As this is a casual contract, working hours will be offered according to business and operational needs and are not guaranteed. Our current expectation is that the additional staffing requirement will conclude at the beginning of Q1 2027; however, should our business needs change, any potential opportunities beyond this period would be discussed separately.
Your purpose will be:
You are an ambassador for exceptional service which is the hallmark of The Savoy’s food and beverage experience. Your warm personal attention makes guests feel unique and valued and creates enduring memories.
You will be accountable for:
Delivering a memorable and professional 5-star service experience
Advising guests through enthusiastically sharing your knowledge about our F&B offering
Delivering on all standards, policies and procedures to create memorable luxury guest experiences
Your key responsibilities & contribution will be:
Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team
Assisting guests regarding menu choices in an informative and enthusiastic way
Taking reservations with all required details
Boosting our revenue through upselling and other creative initiatives
Sharing knowledge of offers, promotions, preparation, general hotel knowledge and Savoy stories
Following all safety and sanitation and COVID policies when handling food and beverage