Senior Transportation Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Duties & responsibilities

Daily Operations with a focus on client requirements
Support all operations under client's policy, Transportation team instructions and support to monitor vendors full compliance with all local and governmental regulations and legislations.
Familiar with shuttle bus operations and respond in the first instance to any fault reports or service requests, and action accordingly by arranging repairs and maintenance as deemed necessary.
Work with contractors to provide safe, clean and orderly operation of transportation service.
Worked with the on-site service team for internal courier pick up and delivery on time / user communication for lost and found / Parking and other related to transportation services support.
Daily operation data entry and document retention (figures, equipment listings etc.)
Understand the client's shuttle bus requirements for the off-site event and connect with the vendor to provide transportation service.
Ensure pertaining to the signages, insurance and all necessary documents are up to date.
Be an effective communicator with clients, tenants and contractors and submit related applications to Landlord
Support accurate generation of passengers usage rate, statistics and chart.
Accounting and finance support. Ensure the payment request from the vendor and invoice submission timely.
Ensure that any risk management/essential safety measure issues are appropriately addressed and actioned in consultation with the direct manager. Adhere to escalation and incident reporting procedures. 

Innovation towards Transportation experience excellence
Understand emergency SOP and support during shuttle bus operating hours when needed. 
Have a varied and creative thought process on various services for the users and transport operations to ensure a positive experience for the employee journey.
Be able to work flexibly to interact with the different teams, eager to learn and keep on improving working skills.
Assist to collect user satisfaction, random inspections for the equipment on vehicle/drivers to ensure correct transport operations are upheld.
Ad-hoc tasks provided by the transportation manager.
Transportation Internal communication messages delivery
Support manager to produce an cross site internal communications to deliver the message to client properly
Manage the platform and e-board to ensure internal communications across all mediums 
Communication via Mobile APP/Website/Email/Chat to employees in regards to publishing safety advisories or intimating change in schedule/ operating procedures.

Core Competence
Any Graduate with three years of min exp in administration management
Good people skills and ability to interact with a wide range of client staff and demands
Good PC skill (either Microsoft offices, G Suite, Mac) and able to manage daily activities using various system
Fluent English read and writing ability
Creative & Innovation & accountability
Judgement and informed decision/Result-driven & problem solving

Employee specification
Passion for quality – has an eye for detail to make sure the best delivery of services
Self-motivated and personal development. Passionate about learning new things, joining training courses and events
Dependable - effectively deal with stressful situations, confident & energetic
Flexible – able to adapt to rapidly changing situations and strong customer service focus.
Exhibits honesty & trustworthiness
Open to new ideas & willing to challenge status quo

Working ethics & morality

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.