• Works under direct supervision on routine tasks as per established procedures.
• Works with other team members and/or end-users to troubleshoot basic problems.
• Effectively contributes to team goals.
• Participates in the development of basic solutions.
• Coordinates with Project Managers and IT/Records Management on the proper methods of protection for project records and makes recommendations on media, rotation, procedures, etc.
• Understands project needs and determines proper resources for projects.
• Evaluates external tools and resources.
• Prepares statistical reports on usage and efficiency of projects.
• Proactively identifies opportunities for improvement and cost savings.
• Analyzes and selects information services.
• Answers correspondence on special reference subjects.
• Selects and orders new resource materials.
• May be designated according to specialized functions.