Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.
Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.
Maintain continuous surveillance of all assigned camera systems during the shift without interruption.
Record, document, and report all security incidents accurately and in a timely manner.
Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.
Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.
Maintain confidentiality of CCTV footage and security-related information at all times.
Assist security officers by providing real-time information during emergencies, incidents, or investigations.
Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.
Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.
Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.
Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.
Coordinate with Security Supervisors and other departments during emergencies or security incidents.
Comply with all hotel security procedures, emergency response plans, and safety regulations.
Ensure the CCTV Control Room is kept clean, secure, and organized at all times.
Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.
Protect all hotel information and refrain from sharing security-related information with unauthorized persons.
Participate in emergency drills, security training, and departmental meetings as required.
Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.
Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.
Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.