Leisure managers are responsible for every aspect of the day-to-day management of center dedicated to sports, leisure, health and fitness.
Specific duties and the amount of customer or staff contact vary according to the size of employer: managers in larger organizations may be mostly office based, whereas those employed by smaller establishments often have frequent contact with customers, suppliers and employees.
Recruiting, training and supervising staff.
Managing budgets.
Organizing fitness activities or programmes.
Maintaining statistical and financial records.
Developing new facilities.
Promoting and marketing the business.
Ensuring compliance with health and safety legislation.
Maintaining customer service standards.
Dealing with enquiries, complaints and emergencies.
Promotional opportunities are generally best for employees who are willing or able to change. employment sector or job location.
Commercial awareness.
Physical fitness (or at least an interest in fitness and sport).
Excellent problem solving skills.
Customer service skills.
Organizational skills.
Interpersonal skills.
Teamwork and leadership skills.
Verbal communication skills.
Administrative and cash management skills.
Other Responsibilities
Maintain complete knowledge of all hotel services/features
Be fully conversant with hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Report for duty on time wearing clean and complete uniform at all times
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management.