Ensuring robust control of petty cash, hotel paid outs
Audit and reconcile daily revenue from all hotel outlets (Rooms, Food & Beverage, Spa, etc.) to ensure accuracy and completeness.
Verify and post revenue journals and income summaries into the general ledger.
Ensure all credit card transactions are properly authorized and settled; investigate discrepancies.
Reconcile cash and bank deposits to ensure proper handling of funds.
Coordinate with departments to resolve billing discrepancies or posting errors.
Assist in the preparation of daily and monthly financial reports and summaries.
Support internal and external audits by providing necessary documentation and analysis.
Maintain confidentiality and integrity of financial data at all times.
Assist with month-end closing processes, including journal entries and reconciliations.
Collaborate closely with the Accounts Receivable and Night Audit teams to ensure smooth financial operations.
Ensuring robust control of petty cash, hotel paid outs
Accounts Receivable
Assist the sales effort in establishing customer credit in accordance with Delano policies and procedures, including managing credit applications, performing reference checks, setting credit limits, and maintaining direct bill listings and deposit requirements.
Generate and distribute accurate and timely invoices, statements, and billing schedules to clients and internal stakeholders.
Respond promptly and professionally to customer inquiries regarding billing issues, account discrepancies, or payment terms.
Communicate customer disputes or payment delays to the appropriate operating departments and supervisors for timely resolution.
Maintain an organized collection process, including the issuance of demand letters, monitoring of returned checks and credit card chargebacks, and initiating follow-up collection calls.
Track and process bad debt write-offs in compliance with accounting procedures and company policies.
Ensure proper internal controls by monitoring the guest ledger, city ledger, advance deposit ledger, and other related accounts.
Support the front office and other departments with training and guidance on credit procedures, including proper handling of credit card, check, and cash transactions, as well as approval processes for direct billing.
Prepare and review daily, weekly, and monthly financial reports related to accounts receivable aging, collections activity, and credit status.
Assist in audits by providing required documentation and explanations related to accounts receivable activity
Support with balance sheet reconciliation
Accounts Payable
Post, correct and report accounts payables to ensure accurate, timely information
Maintain accurate and controlled procedures for expenditure within the Hotel
Ensure timely disbursement of funds with regard to both suppliers and the cash flow of the hotel
Maintain suitable storage and archiving of all Accounts Payable
Respond to customer requests, inquiries and problems in a quick efficient manner to maintain a high level of customer satisfaction and a quality service
Analyze and maintain all vendor communication and correspondence including, but not limited to: reviewing and processing invoices and disbursements, preparing various reports, monitoring critical payment lists, verifying vendor statements
Match invoices with purchase orders and receiving documents; investigate and resolve any discrepancies in a timely manner.
Monitor and ensure compliance of Delano approval levels, expense reporting procedures, expense dictionary usage, and other policies and procedures as required
Maintain purchase order systems (Adaco), which include a listing of open PO’s for goods received but not invoiced, filing, notification of PO discrepancies, etc.
Prepare Month end AP Accrual ensuring correct supporting Documentation is available