• Lead, schedule, and supervise laboratory personnel to ensure coverage and performance targets are consistently met
• Conduct interviews, evaluate candidates, and make hiring decisions for direct-report positions
• Deliver structured onboarding and ongoing training for assigned staff on test methods, SOPs, ISO requirements, and laboratory policies
• Conduct annual performance reviews and provide continuous coaching and feedback to foster team development
• Foster a culture of morale, teamwork, and accountability that reflects Eurofins' mission and values Laboratory Operations & Quality Assurance
The Laboratory Operations Manager provides operational leadership for Eurofins Microbiology laboratory functions, acting with sufficient authority from the Business Unit Manager to ensure the highest standards of quality, compliance, and team performance. This role serves as a backup to the Business Unit and Quality Manager and has the authority to initiate work stoppages in response to quality failures and to reinstate operations once issues are resolved.
• Assist the Business Unit Manager in managing daily microbiology laboratory operations, including scheduling, supervision, and performance of manual and instrumental analyses
• Ensure all analytical work complies with ISO requirements, applicable government regulations, and Eurofins quality standards
• Review and evaluate test data for technical accuracy, SOP compliance, and test method adherence; apply basic statistical tools to assess data quality
• Investigate non-conformances, determine root causes, implement corrective actions, and verify resolution
• Maintain authority to execute a work stoppage upon quality failure and to reinstate operations upon resolution
• Create and review laboratory reports and maintain accurate, complete records of work performed Equipment & Facility Management
• Establish and implement procedures ensuring all equipment is properly cleaned, calibrated, and maintained in good working order
• Maintain equipment operating instructions, manuals, and required logbooks
• Troubleshoot instruments and equipment; perform minor repairs and coordinate major repairs with qualified service personnel Compliance & Continuous Improvement
• Adhere to and enforce all Quality System documentation including the Quality Manual, SOPs, and applicable test methods
• Apply quality measures that meet or exceed standards set by government regulations and company requirements
• Maintain a working knowledge of technical, industry, and regulatory advancements as directed by the Business Unit Manager
• Adhere to all company health, safety, and environmental regulations
• Promote the Eurofins brand through ethical, professional business practices with clients and the public
• Perform other duties as assigned