At Fairmont Scottsdale Princess, exceptional service and flavors are the hallmarks of every dining experience. As a Bourbon Steak Restaurant General Manager, your leadership and passion will ensure outstanding operating results through exciting promotional programs, an engaged team and consistent guest satisfaction. This individual will inspire, grow and develop colleagues in addition to potential leaders. Provide support to F&B management team as well as all other duties required for the efficient operation.
- Consistently offer professional, friendly and engaging service
- Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly and professionally
- To assist in the recruitment and training of F&B Colleagues
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
- Have full knowledge of all Outlet menus
- Manage the departmental budget
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned