Manage the settlement of physical precious metals, cash and metal transactions, including global shipping, delivery and margined client activities.
Support and administer structured financing transactions, including allocated financing, earmarked financing and pledge business, ensuring accurate execution and control.
Perform daily back-office reconciliations, investigate and resolve discrepancies, and maintain the integrity of depository and intra-system records.
Monitor depository limits, margin availability and risk exposures, escalating issues appropriately to ensure a robust control environment.
Deliver a high standard of client service by accurately interpreting requests, resolving trade and client queries, and proactively addressing operational issues.
Ensure compliance with operational procedures, payment controls and risk management frameworks, while maintaining up-to-date documentation and completing control checklists.
Contribute to continuous improvement initiatives by supporting system testing, process enhancements, problem-solving and personal development to improve operational efficiency.