Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
At Micron, our Global Quality Operations (GQ Ops) team plays a critical role in supporting manufacturing excellence, improving cycle time, enhancing data quality, and enabling operational efficiency across the factory. We are looking for a highly motivated GQ Operations Technician to serve as a technical resource and operational leader who bridges production and engineering teams. In this role, you will drive workflow optimization, resolve complex manufacturing issues, support advanced technician training, and contribute to continuous improvement initiatives that impact product quality, throughput, and customer satisfaction.
As a GQ Operations Technician, you will leverage technical expertise, problem-solving skills, and Generative AI tools to improve operational performance, support engineering activities, and ensure smooth product movement through manufacturing processes.
Responsibilities:
· Monitor workstation performance, cycle time, and manufacturing reports to identify operational constraints and implement improvement actions.
· Troubleshoot and resolve product flow interruptions, lot holds, lockups, tracking issues, equipment group holds, data transfer concerns, and manufacturing execution system errors.
· Partner with Engineering, Equipment Support, and Production teams to improve equipment productivity, job release accuracy, process execution, and overall factory performance.
· Lead advanced technical training efforts by mentoring, certifying, and coaching Manufacturing Technicians while developing and maintaining training materials and procedures.
· Manage work-in-process (WIP) priorities, monitor bottlenecks, support scheduling optimization, and drive rapid issue resolution to meet production goals.
· Perform equipment audits, support preventive maintenance activities, assist with kit changes, and maintain accurate hardware and inventory records.
· Conduct initial failure analysis investigations, support corrective actions, and provide technical ownership until issues are fully resolved and cleared.
· Leverage Generative AI tools and data-driven methodologies to improve workflow efficiency, operational analysis, documentation quality, and continuous improvement initiatives.
Minimum Qualifications:
· Associate’s degree in Engineering Technology, Electronics, Manufacturing, Industrial Technology, or equivalent technical experience.
· Experience troubleshooting manufacturing processes, equipment issues, product holds, and operational workflow disruptions.
· Strong analytical, problem-solving, and decision-making skills with the ability to prioritize multiple tasks in a fast-paced environment.
· Proficiency with computer-based manufacturing systems, Microsoft Office applications, and data analysis tools.
Preferred Qualifications:
· 3+ years of experience in semiconductor manufacturing, high-volume production, engineering support, or a related technical environment.
· Experience supporting semiconductor operations, test, assembly, burn-in, quality, or manufacturing execution systems.
· Working knowledge of UNIX/Linux-based systems, factory automation platforms, and manufacturing reporting tools.
· Experience conducting failure analysis, supporting equipment recovery activities, and leading continuous improvement projects.
· Experience utilizing Generative AI tools (Copilot, ChatGPT, Claude, or similar platforms) to improve operational efficiency, reporting, analysis, training, or documentation.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
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